Smell gas? Do this first
Open doors and windows, avoid flames and electrical switches, and turn off the gas at the emergency control valve only if it is safe to do so. Leave the property if you feel unwell or unsafe, then call 0800 111 999 from a safe place. Do not rely on a normal tradesperson call-out as a substitute for the national emergency service.
Follow-on gas work in Reading and surrounding areas
After the emergency service has made the situation safe, Ace Plumbers can discuss appropriate follow-on investigation, repair or appliance work. Gas work is accepted only where the engineer’s Gas Safe registration and competence categories match the appliance and premises.
Information to have ready
Tell us the property postcode, appliance type, whether the emergency service has attended, and any instruction or warning notice they left. This helps us decide whether the work is within scope before a booking is offered.
Local coverage around Reading and surrounding areas
Enquiries are welcome across Reading and surrounding areas and nearby Caversham, Maidenhead, Wokingham, Bracknell, Marlow. Availability depends on location, access, the type of gas installation and the work required.
Carbon monoxide concerns
If a carbon monoxide alarm sounds or anyone has headache, dizziness, nausea, breathlessness, collapse or loss of consciousness, leave the property and seek urgent medical help. Call the Gas Emergency Helpline on 0800 111 999 from a safe place.